This in and of itself is a good change, but let’s take a look at a pain point from the late June update. Here’s a look at the old UI on the left and the updated highlight UI on the right. The new change simply highlights your selected and secured Lightning Lane attractions. This is a simple change, but after using the service a bit since the last change was implemented, we need to highlight another pain point created by the recent changes.įirst, here’s a look a the new change that was pushed with the change listed above. We can see the “check availability” bandaid during the 7am to 7:29am timeframe in the left screenshot below, and then the return window UI display starting at 7:30am in the right screenshot below.

Here’s a look at the Tip Board during the “high demand” check availability timeframe and then how the Tip Board looks for the rest of the day. Instead of implementing a fix for this “sliding return window” issue, Disney simply makes it impossible to see the next available return window until you’re closer to booking. So, why did Disney implement this change? Simply put, the service is in such high demand first thing in the morning (and at select times throughout the day) that the return window that is presented on the Tip Board screen rarely matches the return window that you end up securing by the time you’ve clicked through the subsequent pages to book your Lightning Lane. A similar bandaid for Individual Lightning Lane invites guests to “See Available Times”. Instead, Disney masks it and instead shows “check availability” which requires guests to tap into an attraction that they want to book a Lightning Lane for to see when the return window actually is.

From 7am to 7:30am, guests will not be able to see what the next available Lightning Lane return window is. This first change will only happen during “high demand” times, but it’s a bandaid in every sense of the work. There are two changes made recently and we purchased Disney Genie+ today to take a look at the updates. Disney World has made some changes to the My Disney Experience app and specifically the Disney Genie+ service that seemingly attempts to hide how bad the service is.

Magic window book